- Customers may place Orders via the Platform by adding the Products and/or Services they wish to buy to their shopping cart, following the steps set out on the Platform in order to complete and send the Order.
- The Products and/or Services added to the shopping cart without finalizing the order will not be registered as a valid order, or automatically saved in the cart
- By confirming the Order UGOMAN confirms the delivery of only one unit of the Product in the registered order. The other units of the same model will be confirmed additionally or refused, depending on the available stock
- The Customer hereby undertakes and will be responsible for the accuracy and sufficiency of all data concerning the order, provided to UGOMAN in relation to the order
- By sending a request, the Customer authorizes UGOMAN and/or the Seller to contact him/her in any of the authorized ways when this is necessary for the order or the signed agreement.
- The Seller will have the right to refuse to fulfil (i.e. to cancel) the order placed by the Customer, but it has to notify the Customer thereof. The cancellation of the order will not entail any kind of responsibility or subsequent liability for any of the parties to the other party and, therefore, neither will be entitled to claim compensation for such cancellation in the following cases: if the bank refuses to accept the transaction of the Customer in online transfers; a transfer which fails to be received by the Seller in online payments; if the data provided by the Customer on the Platform is incomplete and/or incorrect;
- The Customer will cover all direct costs incurred in the return of the Products offered by UGOMAN if the Customer decides to cancel the remote agreement and if this happens within the timeframe set out by UGOMAN. Such time period starts running on the day when the Service Agreement is signed or from the day when the purchased Product is received by the Buyer or by a third party different from the courier. The Customer will have to return the product to UGOMAN at the following address: Bulgaria, Sofia, Lozenets Housing District, 17А Dragalevska Street, Apt. 11, and in the meantime notify the Seller thereof on the following address [email protected] or by calling (+359) 897777768. The Customer may return the Product(s) by filling in the online form provided for that purpose by UGOMAN. In such case a courier sent by UGOMAN will pick up the Products from the address specified by the Customer and the latter will pay the fee of EUR 4.99 charged by the courier
- The Seller hereby agrees to refund any sums paid under a remote agreement if the Buyer cancels it within 14 (fourteen) days from the date on which a document is received from the Customer proving that he/she has returned the Product in question. The sum will be refunded as described below, without any additional costs for the Customer, unless the servicing bank requires some further charges: For payments made with debit / credit card – by transferring back the sum to the account wherefrom the payment was originally made; For payments upon delivery – the sum will be transferred to a bank account specified by the Customer; For payments made with consumer loans – upon termination of the consumer loan agreement and recalculation of the repayment installments – most often to the bank account from which the loan repayment installment were made, or in any other way specified by the bank who lent the loan.
- The Seller may delay the refunding of the sum in the event of the cancellation of an agreement until such time as it receives back the Products or a proof of their return, if it hadn’t proposed to pick up the Products personally, whichever is earlier
- When the Customer has created an account, he/she can use the Favourites section, where he/she can make his/her own lists. These lists may be public or private. The public lists will be visible to any third parties with whom the Customer shares them in the social networks, as well as to any other users who have accounts on the Platform. The private lists will be visible only to the Customer who created them. The Customer decides which lists to make public, and which to keep private. He/she can change the status of any list at any time